Contact us

Contact Us

At Mega Bingo Australia, we understand that our customers may have a variety of questions or concerns regarding their accounts, gameplay, and other matters related to our online casino. Our team is dedicated to providing you with the best possible support experience.

Customer Support Availability

We offer 24/7 customer support through various channels, ensuring that you can get help whenever you need it. Please feel free to choose the method of contact that suits your needs:

• Live Chat: Available on both desktop and mobile devices, our live chat support is available at any time.
• Support Email: Send us an email with your queries or concerns, and we will respond within 24 hours (business days).
• Help Centre/FAQs: Our comprehensive Help Centre contains answers to the most common questions and topics. Feel free to browse through it for immediate assistance.

Live Chat Support

Our live chat support is available:

• 24 hours a day
• 7 days a week

You can initiate a chat session by clicking on the live chat button located at the bottom right corner of your screen. Our customer support team will be happy to assist you with any questions or concerns.

Email Support

If you prefer email communication, please send an email to our support team. We will respond to your query within 24 hours (business days).

Help Centre/FAQs Access

Our Help Centre contains a vast array of topics and questions that our customers have asked over the years. It's also updated regularly with new information, so be sure to check it out for immediate assistance.

We're committed to maintaining an open channel of communication with you at all times. If you require any assistance or have concerns regarding your account or gameplay, please don't hesitate to contact us using one of our support channels mentioned above.

Additional Support Resources

In addition to the methods listed above, we also encourage responsible gaming practices and provide links to external resources on gambling addiction for those who may need it.

We strive to maintain high standards in customer care and communication. Your feedback is invaluable to us, so please don't hesitate to share your thoughts with us.

Thank You

At Mega Bingo Australia, we appreciate you choosing our online casino for your gaming needs. We hope that the information provided here will be helpful in answering any questions or concerns you might have regarding support.

Please feel free to contact us using one of the methods outlined above should you require further assistance.